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why is the top shelf of my bosch ascenta dishwasher not cleaning?

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ENERGY STAR

ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency.

Seen, not heard

A Bosch dishwasher lets you enjoy peaceful quiet in the kitchen without distraction. Designed with 18 sound reducing technologies, your Bosch dishwasher is seen not heard so you can focus on what you care about most in the kitchen.

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When your dishes are done, so are you.

With Bosch PrecisionWash®, intelligent sensors continually scan and check the progress of dishes throughout the cycle, and powerful, precision spray arms go to work targeting every item of every load.

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Quality is in the details.

Bosch dishwashers are engineered to the highest standards. Every Bosch dishwasher undergoes 485 quality checks, so that we can deliver quality that you can count on.

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Standard Silverware Basket

The silverware basket is removable and is perfect for loading utensils and cutlery.

Key Features Saves up to 280 gallons of water each year

Design Stainless Steel TallTub w/ *PP

Performance 6 Wash Cycles and 2 Options

Efficiency 269 kWh/yr - Energy Star®

Convenience Bosch Exclusive 24/7 Overflow Leak Protection

Capacity 14 Place Setting Capacity

  • With Bosch PrecisionWash™, simply start your dishwasher and walk away. Close When your dishes are done, so are you. > With Bosch PrecisionWash®, intelligent sensors continually scan and check the progress of dishes throughout the cycle, and powerful, precision spray arms go to work targeting every item of every load.
  • 50 dBA Quietest Dishwasher Brand.
  • 24h Delay Start Timer lets you run your dishwasher at off-peak times.
  • Stainless steel tall tub with polypropylene bottom delivers durability.
  • 24/7 Overflow Protection System® helps prevent water leaks.
Technical Specifications
General
Installation Type Built-under
Number of place settings 14
List of programs Auto, Half Load, Hand Wash, Normal, Pots & Pans, Quick
Cycle Options Sanitation
Display
Silence level 50 dB
Third Rack None
Interior Light
Removable top
Power Cord Length 67"
Connectivity
Home Connect™
Size and weight
Overall appliance dimensions (HxWxD) (in) 33 7/8'' x 23 9/16'' x 22 9/16''
Adjustable plinth both horizontal and vertical
Net weight 77.000 lbs
Programmes
Status indicator sanitized LED US, Time remaining indicator front
List of programs Auto, Half Load, Hand Wash, Normal, Pots & Pans, Quick
Program 1 Pots & Pans
Program 5 Quick
Programme duration, programme1 (min.) 110-130
Programme duration, programme2 (min.) 115-130
Programme duration, programme3 (min.) 130-135
Programme duration, programme4 (min.) 80-85
Programme duration, programme5 (min.) 30
Programme duration, programme6 (min.) 95-115
Reference programme Regular US
Number of different wash temperatures 6
Temperature program 1 150-160 °F
Temperature program 2 125-130 °F
Temperature program 3 122-131 °F
Temperature program 4 113-122 °F
Temperature program 5 113 °F
Temperature program 6 125-130 °F
Safety
AquaStop
ChildLock Button suspension
Consumption values
Glass protection
Water consumption program 2 3.8-6.5 gal
Water consumption program 3 3-5.7 gal
Water consumption program 4 3-4.4 gal
Water consumption program 5 3.5 gal
Water consumption program 6 2.9-4.6 gal
Total annual water consumption 688 gallons
Maximum temperature for water intake (°C) 50 °C
Connection
Watts 1,440 W
Power Cord Length 67"
Fuse protection 12 A
Plug type Nema5-15P
Construction type
Color / Material housing Lacquered
Color / Control Panel Black
Construction type Built-in
Panel ready Not possible
Drying system Inherent heat
Concealed heating element
Installation Type Built-under
Tub material Plastic
Water Softener

  • Type : Dishwasher
  • Style : Built In

  • Width : 23.563"
  • Height : 33.875"
  • Depth : 23.75"

  • Energy Star Rated : Yes
  • Stainless Steel Tub : Yes
  • Fully Integrated Controls : No
  • Tall Tub : Yes
  • Decibel Level : 50.0 dB
  • WiFi Connected : No

Offer Expires: 7/1/2021 to 12/31/2021 | Must be postmarked by: 1/31/2022

Receive up to a $1500 rebate with purchase of qualifying Bosch Kitchen Appliances. Rebate form must be postmarked by 1/31/2022.

Offer Expires: 7/1/2021 to 12/31/2021 | Must be postmarked by: 1/31/2022

Receive up to a $1500 rebate with purchase of qualifying Bosch Kitchen Appliances. Rebate form must be postmarked by 1/31/2022.

Offer Expires: 10/27/2021 to 12/31/2021 | Must be postmarked by: 12/31/2022

Enjoy exclusive rebate savings with purchase of qualifying Bosch appliances. Rebate form must be postmarked by 12/31/2022.

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Curtis Stone Dinner and Dishes Dinner Party Video

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.5 out of 5

89% of reviewers recommend this product.

3 Stars

Not hot enough

Disappointed 12/17/2021

I'm disappointed with my ascenta dishwasher. It gets the dishes clean, but not dry. I have to set it to sanitize in order for my dishes to be fairly dry.
Originally posted on Bosch.com

No, I do not recommend this product

5 Stars

Excellent dishwasher

Elainascorp11 12/16/2021

I love this appliance. It is quiet and extremely efficient!
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Dishwasher review

CBYoung 12/16/2021

Very pleased with new dishwasher; cleans extremely well; very quiet also.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Absolutely Love It!!!

KayZ 12/16/2021

I was a bit skeptical about our purchase as the only black Bosch dishwasher we found available was this model and I wasn't sure it would have the quietness as other models. Was I ever wrong! It is so quiet and cleans my dishes as they have not been cleaned for years. Everything looks like new. I love it!!
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Dishwasher, Bosch Ascanta model

DanWild21 12/15/2021

Very quiet and efficient machine.
Originally posted on Bosch.com

Yes, I recommend this product

2 Stars

Disappointing

Chris 12/14/2021

I expected more from Bosch. My disappointment is with the lower rack design. The tines are slanted and one side is designed very close together. It's difficult to get more than 3 bowls on that side. If I put them on the top, they take up a lot of room.
Originally posted on Bosch.com

No, I do not recommend this product

3 Stars

Almost

mikevont 12/14/2021

This appliance is quiet and cleans very well. Disappointed with the interior configuration. Spacing is too tight. Whoever designed it does not wash dishes.
Originally posted on Bosch.com

No, I do not recommend this product

1 Stars

Ascenta dishwasher

Billie 12/14/2021

New dishwasher, never worked and still does not work. Waiting on new control panel. I do not recommend
Originally posted on Bosch.com

No, I do not recommend this product

1 Stars

Waste of money

Lisa 12/14/2021

There is so much wrong with this dishwasher. I am very unhappy. The racks have horrible spacing. You can only fit a few dishes, bowls, and cups. Nothing like the manual picture...The silverware baskets don't fit the space. The washer stays wet inside for days unless I leave it open. I am so disappointed with this model. My cheap builer grade dishwasher was much better. I would return it but it's too much of a pain to remove and install a new one. So I guess I'm stuck...
Originally posted on Bosch.com

No, I do not recommend this product

3 Stars

Dave Lamphron

Dave 12/14/2021

not alot of written info this diswasher, confushed by the apparent rust? spots on sst silverware !!!!
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Dishwasher

HateSamsung 12/14/2021

I have had the expensive Samsung that never cleaned, nor will you get any good customer service from them. First wash, so awesome, so thankful.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Some residue

Gary 12/14/2021

We are having some rough residue on the plates. Any suggestions?
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Great Dishwasher

PaulTags 12/14/2021

Best Dishwasher that we have had. Replace 15year old Bosch. Works better, Most quiet machine that we have had and works so well you would rtink that brand new plates and glasses were put in for show.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Bosch Ascenta Dishwasher

Sunshine 12/13/2021

I absolutely love love my new dishwasher, sleek looking , Quiet running, Stainless Steel inside, Now if it will just last as long as my last one Kenmore (30 Years) Do I Hear Hands Clapping ????
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Dishwasher

Cindy 12/13/2021

I love the way it washes my dishes.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Really Nice for the Price!

fjt433 12/13/2021

Happy to own a Bosch for such a reasonable price. This dishwasher is so quiet. I especially like the Express Wash feature, only 30 minutes. I also like the visible controls and the countdown timer. It was easy to install and looks great.
Originally posted on Bosch.com

Yes, I recommend this product

4 Stars

Minor irritation

Gunner Mac 12/13/2021

I find the tines of the lower basket to be so closely spaced that bowls are forced to tip almost completely upside down, taking more space than necessary.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Great Product, reasonable price

jim-e 12/13/2021

This is not my first Bosch Dishwasher. I had one in my last house as well as my second home. These dishwashers are so quiet I can sit 10 feet away in the living room and not hear it operating. It cleans so much better then the last unit that came with this house when I moved in. The installer did a great job as well.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Bosch Dishwasher

Barry 12/13/2021

Its awesome! I'd recommend it to anyone!
Originally posted on Bosch.com

Yes, I recommend this product

4 Stars

Dishwasher

hd20rules 12/13/2021

So far, Wife is happy... So I am happy... it has been 3 weeks, Easy install, nice looking and quite.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Dishwasher

Sandy 12/13/2021

Dishwasher works great & it is so quiet, I dont know it is running
Originally posted on Bosch.com

Yes, I recommend this product

2 Stars

They don't make them like they used ot!

Homely Comic 12/13/2021

I recently replaced my 20 year old Bosch dishwasher wirh anew Bosch. I worked as a home economist for Fl Power & Light at one time and was trained by appliance companies as to how to use different applicnces so I could teach customers in their homes with new appliances. I knew I wanted Bosch again be cause of the great service I had with my first one. It does clean well, but the inside design is terrible. It is so frustrating to load and because of this doesn't hold as much. I am sorry I selected this model. However at 92 years, I think I am stuck with it. It doesn't dry well and the rinse liquid that is supposed to help dry is a joke-- it just doesn" work. This is the only make dishwasher I considered because of the wonderful job the first Bosch I had was so great. It looks nice in my kitchen (I chose a black one), but loading itis such a chore. I was a home economist with FL Power & Light and was trained by appliance compomise how to use electric appliances in able to teach new customers how to use them. I kne from that experience that I wasnted a Bosch. But the inside design of this one is not good.- It is very hard to load It is so frustrating to try to load that I am sorry I chose it. And it dose not dry well. I have used the liquid rinse, but that doesn't dry them well either. At 92 years I gusee I am stuck with this one as I will do. I f you have any suggestions, I would appreciate it.
Originally posted on Bosch.com

No, I do not recommend this product

5 Stars

Ascenta in the time of Covid

Wild Bill 12/13/2021

After replacing the drain pump twice on our Kenmore Ultra Wash dishwasher the third time the chinese made replacement parts failed we decided to order a Bosch 300 only to discover the lead time for delivery was almost 6 months away. Decided on the cheap Ascenta that was in stock at Lowes. Very easy to install. Compared to the Kenmore this dishwasher is wonderful. Easy to load and unload. no pre-washing dishes, Just scrape the glued on food. We've only had it for a month. I hope I won't have to revise this review in the future.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Great quality dishwasher at a competitive price!

Marcel B 12/13/2021

After our existing dishwasher broke after 13 years of use, we looked to see what was out there. We didn't want to spend a lot of money especially with features we didn't need. This Bosch Ascenta really fit our short list. We like the black exterior, the fact that it as aluminum siding and the whole concept of PureDry along with being Energy Star certified was icing on the cake. Our most heavily used feature is the express wash which is only 30 minutes and does a great job on getting all the dishes clean. No heating element since it uses evaporative/condensation for cooling - one less thing to break. Highly recommended!
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Washing dishes quite well

Oldman 12/13/2021

This dishwasher is new so it is reasonable that it works perfectly. So far it is doing a very good job of cleaning. The one problem is with the user manual. Changing the settings depends on pressing button "A". But button "A" is not identified any place in the manual. By accident I must have pressed this button because it is now set in "auto" which lets the machine determine the proper setting. As long as this does not change the dishwasher should continue to operate properly.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Great Value

Tonya 12/13/2021

I am very pleased with this dishwasher as it does a great job cleaning quietly. It doesn't have fancy features, but it is a great value and does what it is supposed to. The only lack is the dish tines are a bit weird for fitting dishes, but I knew this would not fit as many dishes as more expensive products. Bosch has always been my favorite brand of dishwashers and I have missed having one the last few years, so I am thrilled to have a good dishwasher again.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Seems good so far!

ArkHunter 12/13/2021

Bosch seems to be the way to go, even this lower model is good. It's pretty quiet. It makes some gurgling and water sounds during the cycle but overall very quiet but I'm comparing it to like a 10-20-year-old thing that was falling apart. Hopefully, it holds up like all the ratings and reviews say it will. I'm still trying to get used to loading the racks, but you can fit a lot of large things in there if you need to, but it's the normal plates and cups of ours that don't seem to quite fit neatly in the prongs. I do like the adjustability/versatility of the racks.
Originally posted on Bosch.com

Yes, I recommend this product

1 Stars

Disappointed

Psdeck 12/13/2021

Bottom rack falls off track, Silverware containers too small and silverware nests together and does not get clean, cant get sanitize to work, dishes wet at end of cycle. It is quiet though
Originally posted on Bosch.com

No, I do not recommend this product

5 Stars

I love my new dishwasher

Jones 12/13/2021

Installation was on time and smooth. Boyd did a terrific job.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Quiet Dishwasher

DotC 12/13/2021

My second Bosch dishwasher and this one even more quiet than the one I purchased 14 years ago. Very satisfied.
Originally posted on Bosch.com

Yes, I recommend this product

4 Stars

Cleans well

Marge B 12/13/2021

The control panel is user friendly. It cleans dishes well. It's pretty quiet excet when it drains, then it's a little loud. I'm happy with my puchase and feel it was a good value.
Originally posted on Bosch.com

Yes, I recommend this product

4 Stars

Ascenta Dishwasher

Rick 12/13/2021

I like everything about the dishwasher except how it can be loaded. While I seem to be able to load more items I have difficulty with small bowls such as a ceral bowls. It would have been nice to have larger openings in the utensile holder to hold spatulas etc and small parts.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Love our new dishwasher

SpeedyG 12/13/2021

Quiet and does an amazing job of washing our dishes.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Bosh dishwasher

Kevin 12/13/2021

Love this machine. Easy to install,quiet and does a great job of cleaning dishes. Hope it last for years.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Great Dishwaser

Abel 12/13/2021

This dishwasher is working wonderfully and is an upgrade from the very old model we replaced. Would definitely recommend this to someone shopping for a dishwasher.
Originally posted on Bosch.com

Yes, I recommend this product

2 Stars

Too Bad Racks Are So Bad . . . .

Sn20000000py 12/5/2021

"Consumer Reports" says Bosch is the best for dishwashers, just as LG is the best for washers and dryers. I purchase an LG washer and dryer online not too long ago, and have no regrets. Hence, I had little reservations about ordering a Bosch dishwasher online from Lowes. My one reservation was the design of the racks. Shouldn't one see them in a store first? I decided no and totally regret that! First the good . . . This Bosch is wonderful at cleaning, quiet as can be, has both long and short (30 minutes) wash cycles, a sanitizer option, an easy-to-use control panel, and has a door that is both easy to open and close. It does not have heat dry apparently, though, but all the dishes come out totally dry, with the exception of plastic containers. Nevertheless, they do dry if the dishes are not put away right after the cycle finishes. No different than the KitchenAid dishwasher being replaced. It also has a timer that counts down, so you know when your dishes will be done, something the KitchenAid lacked. Plus, it was the least expensive Bosch. I no longer see expensive appliances as being a necessity. Some less expensive models of appliances strangely often last longer than the more expensive ones. Finally, installation was no problem for our plumber. He installed it quickly, including redoing everything under the sink, and charged a little less than $200. Now the bad . . . . Both the bottom and top rack designs are unbelievably terrible. Do they have different type dishes, pots and pans in Germany or something? Seriously, the tines are either too close or too far apart to easily place everyday dishes, pots and pans. It does hold a lot of plates at one time, however, if that is something you want. They come out clean, too, even though you would think they would not, due to the closeness of the tines. The two silverware holders are also nice, because you can easily take one out at a time and carry it to the silverware or utensil drawers. In addition, you don't have to use both, if not needed, which provides more space. Yet the space left is just more challenging space to fit in dishes. Bowls on the bottom rack tend either to not fit, or to have so much space that they can't stay upright. I'm not exaggerating about the strangeness of the racks. Make sure you see the racks in a store, if you think I am. Also, no users who have little patience, or lack loading skills, should even consider for a moment buying this dishwasher. Plus, no one who has a tendency to pull out bottom racks quickly should get it. There's a great handle on the bottom rack to grab and pull, but if you pull too forcefully, the rack goes off the rails! Finally, with the exception of plates, this dishwasher holds a lot less than the KitchenAid we had, so that's more loads that have to be done. We were already doing one a day. In conclusion, Bosch needs to redesign the racks and provide free replacements to buyers of this dishwasher. Of course, they won't do that. They'll just forward my complaints to their designers. Little good that will do. Right now, my chances of ever buying another Bosch dishwasher is zilch. After I was so excited about finally getting one . . . . P.S. Only a quick-start manual was included, not the full-size one online.
Originally posted on Bosch.com

No, I do not recommend this product

5 Stars

Ease of operation

K1234 11/17/2021

I never dreamed I would be excited about a dishwasher, but I am! The efficiency and easy to read control panel makes owning this a joy. The overall capacity inside and easy gliding racks make this the dishwasher to buy!
Originally posted on Bosch.com

Yes, I recommend this product

3 Stars

Our 3rd most hated appliance

Howerd 11/10/2021

Well, not really fair, we have a Samsung 'frig', a brand always tops for lousiness. Still, Bosh you'd think w/b a favorite - based on their supposedly substantial reputation. Basic house, we got their basic model washer. Weeeeell, I will say it's quiet. And quite sturdy. So sturdy in fact that a 6'-1' man - who daily walks an 87lb Staffie that pulls most of the way - finds it hard to open the door. It's just stiff on its pivot. I finally called Bosch about it but they won't cover a visit because it's over a year old. (visit is $125) I told them it was stiff the day we got it but after a several month wait for the problematic local Lowe's to get its act together to get it to us, we were just happy to have a working DW. Perhaps i should've mentioned it's even in a family of 2 so barely used Pros: really quiet; gets pots & dishes really clean Cons: company won't come out to adjust or examine their product almost new. Top washer propeller fell off - :)! talk about "happy days are here again"
Originally posted on Bosch.com

No, I do not recommend this product

5 Stars

Dishwasher

T&T dishwasher 11/1/2021

The dishwasher was a perfect fit for our home Easy to operate and maintain
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Fabulous Dishwasher

ginny 11/1/2021

I am more than pleased with our purchase of this dishwasher! My plates and pots and glasses have never been cleaner! Easy setup too by owner!
Originally posted on Bosch.com

Yes, I recommend this product

4 Stars

Dishwasher

MoeG 11/1/2021

Quiet and efficient
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Bosch dishwasher

Cowboy 10/31/2021

Best I have seen. Quite and does a great job
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

dishwasher

john 10/31/2021

it is great..to think i all most bought some other brand
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Dishwasher

Sheryl 10/30/2021

I love how quiet it is and the design.
Originally posted on Bosch.com

Yes, I recommend this product

3 Stars

Very Quiet!

22girl 10/30/2021

This dishwasher is very quiet. I can hear it when it runs, but only if standing next to it. Our old one was so loud you couldn't have a conversation in the kitchen while it was running! I do not use the finish aid as it instructs and the dishes still come out clean. I personally do not like the way the racks are designed. It's difficult to fit anything other than plates on the bottom rack. Great for a giant party, but not practical for my everyday purposes. Everything just gets tossed in haphazardly and there's usually one or two things that come out dirty. This dishwasher also seems to not have a dry cycle. Even after letting the dishwasher sit all night, the dishes are still wet in the morning. Not a huge deal as we live in a dry climate, but would be very annoying in a humid location.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Awesome Value!!

Dtschmidt 10/29/2021

This dishwasher is not only quiet (50 db--didn't know it was running) but cleans the stuff the kids leave caked on. Installed myself with ease. Great look in black.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

I love this dishwasher!

Elbee 10/29/2021

This is the first Bosch product I've owned, and I love it. My old dishwasher died, and we had to get another asap. Most of the brands we saw were rediculously expensive, and didn't seem worth the price. This model was less expensive than a low model GE. And it had so much more to offer. I like the nylon rungs, my last GE rusted through after 4 years. I like the number of washing selections, and I like how they are displayed on the front. I love that the interior is stainless steel. I like that it dries without using a heating element at the bottom! It gets our dishes cleaner than any dw I've ever owned, and I never pre-rinse the dishes. It is so quiet, you can hear the water being swished around, but you can't hear the motor. The dishes are dry, even right after the cycle finishes. there is only one thing I would change, and that is the way the dishes load, it is very different from any dishwasher I've used.But I am finding different ways to load and it's all working. I am so happy that I bought this dishwasher!
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Bosch Dishwasher

Reswoman 10/28/2021

Love this dishwasher! Cleans the dishes and is very quiet.
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Head and shoulders over the Kenmore

Happyowner 10/28/2021

Does an outstanding job of getting all my dishes and pans clean and dry. Quiet, efficient, and easy to use.
Originally posted on Bosch.com

Yes, I recommend this product

4 Stars

Excellent Performance

Gloria 10/28/2021

This dishwasher has met my expectations and beyond. The only detail I would change is the way the top rack is configured in regards to dish organization. Otherwise, we love it!
Originally posted on Bosch.com

Yes, I recommend this product

why is the top shelf of my bosch ascenta dishwasher not cleaning?

Source: https://www.randq.com/_CGI/MODEL?KEY=BOSCH:SHE3AR76UC

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